- General Questions
- Tournament Rules
- Team Registration
- Payment & Refund
- Account & Security
General Questions
Q1. What is this gaming platform about?
Our platform allows gamers to join tournaments, create teams, compete in matches, and track rankings across multiple games.
Q2. Which games are supported?
We support popular multiplayer and esports games including BGMI, Free Fire, Valorant, PUBG PC, Call of Duty, and more.
Q3. Can I participate as a solo player?
Yes, solo players can join individual tournaments or create/join teams for squad-based competitions.
Q4. Is the platform free to use?
Creating an account is completely free. Some premium tournaments may require an entry fee.
Tournament Rules
Q1. How do tournament brackets work?
Tournament brackets are automatically generated based on registered teams and match formats.
Q2. What happens if a team does not join on time?
Late teams may receive a warning, match loss, or disqualification depending on tournament rules.
Q3. Are hacks or cheats allowed?
No. Any player found cheating or using third-party tools will be permanently banned.
Q4. Can tournament rules change?
Yes, organizers may update rules before the tournament begins.
Team Registration
Q1. How can I create a team?
You can register a new team from your site's right top dropdown by adding a team name, logo, and player details.
Q2. Can I join multiple teams?
Yes, users can create and manage multiple teams from their account dashboard. However, participation eligibility may vary depending on tournament rules.
Q3. Can I edit my team information later?
Yes, team owners can update logos, players, and details anytime before tournament lock.
Q4. Is team approval required?
Some tournaments require admin approval before participation is confirmed.
Payment & Refund
Q1. Which payment methods are supported?
We support UPI, debit cards, credit cards, PayPal, and online banking.
Q2. Are entry fees refundable?
Refunds are only provided if a tournament is canceled by organizers.
Q3. How long do withdrawals take?
Prize withdrawals are usually processed within 24–72 hours.
Q4. Is payment information secure?
Yes, all transactions are encrypted and securely processed.
Account & Security
Q1. How do I reset my password?
You can reset your password using the “Forgot Password” option on the login page.
Q2. Can I change my username later?
Yes, username changes are available from account settings.
Q3. Is two-factor authentication available?
Yes, we provide optional two-factor authentication for extra account security.
Q4. What should I do if my account is hacked?
Immediately contact support and change your password to secure your account.